Patience is a virtue lost on Silicon Valley

Why Silicon Valley is all wrong about Apple’s AirPods – Chris Messina – Medium

Here in Silicon Valley, we’re a bunch of inchoate Peter Pans, which affects how we approach relationships, how we design, build, and grow apps, and it affects our ability to relate to the people that use the things we make (because everything we make is soooo important, magical, revolutionary, changing the world, solving world hunger, making life less demanding by making everything available on-demand). Somehow (maybe it was the acid trip Jobs went on), Apple learned to take their time with products, and to pace their product evolution. They seem slow at times, but maybe it’s just because they resist the short-sighted approach that most tech companies feel forced to take to try to get ahead. That means most tech companies struggle to fully understand the problems they’re solving, and don’t stop to saddle up alongside their users to develop empathy—to really understand what their users are willing to put up with and what they never will.